PulseTV Celebrates their 20th Anniversary on Facebook Live

Did you know that we have a Facebook page? Well, a lot of people and businesses do, but this year we are celebrating our 20th anniversary and we have taken advantage of Facebook’s ‘LIVE’ feature to let you celebrate with us.

Our first Facebook Live Event takes you into the mysterious and rarely before seen world of a small business office. We show off some of our brand new products, give you a Video Studio Tour, Office Tour with some employees, and a Birthday Celebration for a special little guy!

Our PulseTVDeals page has over 32,500 fans, but if you are not one of them you can still watch the video by clicking the link below. You’ll meet the people behind PulseTV.com and the Deal of the Day, and the most important person in the entire office; the Customer Service manager.

Watch the PulseTV Facebook LIVE event

 

PulseTV Makes Internet Retailers Top 1000 for North America

PulseTV, the discount merchandise online retailer, has earned the ranking of #664 of all Internet retailers for North America. This marks an increase in 4 slots over last year. The top online retailers are compiled annually from Internet Retailer magazine.

In addition to earning the ranking of #664 for overall online retailers, PulseTV earned the ranking of #4 in their merchandising category for North America. CEO and Co-founder, Jaffer Ali weighed in on PulseTV’s ranking for the second year in a row, “We fly pretty much under the radar and do not do much PR, so when Internet Retailer approached us last year, we were actually surprised. But making the top 1000 for the second year in a row is really a testament to all of the PulseTV family.”

Stefany Zaroban, Director of Research at Internet Retailer explained how the rankings are determined “We gather, analyze and publish these highly detailed rankings because we are a journalistically driven research organization that uses this information to measure the growth-and the growth drivers-of the North American e-commerce industry. We are as passionate in our coverage of the market as online retailers are in growing web sales.”

Co-founder Anisa Ali is Jaffer’s sister and PulseTV COO. She leads the merchandising team and explained PulseTV’s approach to online retailing.

“We created an online retail experience where we give real deals from real people. In today’s impersonal, data driven insanity, you can always visit PulseTV and see one of our staff reviewing a product on a video we produce in-house. We will point out the flaws along with the benefits. No models, no scripting, no BS. I think that is why our retention rates are so high. Plus we have real customer service. We are not trying to dodge our customers with technology.”

PulseTV attributes its success to building a team that has been together for many years. In the end, many online retailers sell the same merchandise so the reasons consumers pick one retailer over the other are the people that stand behind the products.

PulseTV takes part in the ‘Run for Your Life Safety’ 5K

the walk 2016

On Sunday, May 1, 2016, PulseTV.com took part in the Tinley Park Fire Department and the Tinley Park Fire Prevention Bureau’s 4th Annual Run For Your Life Safety 5K Run/Walk.

This was our second time participating in the 5K, but this year was our first time as a sponsor.

This year $20,000 was raised to benefit the Illinois Fire Safety Alliances “Camp I Am Me” Burn Camp.

We made up around 50 of the nearly 600 runners and walkers that participated. We’re very proud to be part of such a wonderful event and look forward to contributing to its success next year.

The International Home + Housewares Show

housewares

PulseTV is always on the lookout for the next great product to bring to your attention. Recently we visited the International Home + Housewares Show. According to Housewares.org, “The IH+H Show features more than 2,100 exhibitors from over 40 countries and more than 62,000 total attendees from over 125 countries. The Show brings buyers and sellers together to create the home + housewares industry’s key marketplace!”

Not only did we get to see many of the wonderful products on display, we were also treated to demonstrations of several of the items. In the picture above, on the left hand side, you can see Anisa and company experiencing a first-hand demo.

We picked up quite a few items which are going up on our site daily so be sure to checking in frequently.

New and Upcoming Products on PulseTV

Every spring there is giant trade show in Las Vegas where vendors from around the country and even internationally come to sell their products. We go every year to find products our PulseTV.com customers might be interested in. And like Forrest Gump’s momma said, ‘You never know what you’re gonna get.’ This year we were lucky.

Our buyers came back with dozens and dozens of new items that we will be featuring on PulseTV in the coming months, and we thought you might like a preview;

The Key Ninja

This is designed to replace a disorganized key ring. It is like a Swiss Army knife for keys. Your keys fold in for a sleek compact holder less than 3 inches long. It’s easy to organize all your keys with expandable pieces, and eliminates the bulk from a pocket or purse.

Color Oxy Meter

This is for health-minded individuals. It is a fingertip clamp that measures blood oxygen saturation and pulse rate. It is non-invasive, involves no blood and takes measurements in seconds. We think both people who are keeping track of their health and also people who like to monitor their workout progress will be very interested.

210 First Aid Kit

This is a product pretty much everybody could use. This tiny little First Aid Kit holds 210 items! Sure, a lot of them are things like cotton balls and alcohol wipes, but it also includes things like wound dressings, bandages, disposable gloves, a cold pack and even an emergency blanket. An amazing deal..

Flex Sonic Therapy Massager

This personal massager comes with three interchangeable massage heads which allows the user to try different applications for their pain relief. Plus, it also includes a pain relief therapy gel which turns this product from a simple massager into a pain relief system.

Pressure Cooker

Everybody who has tried cooking with a pressure cooker loves them. Options in cooking seem to be very popular (like our hugely popular low-fat fryer) and we think our customers are going to love the option to cook nutritious, delicious and convenient meals with a little pressure.

Metal Detector

We have carried a similar product before and it was a hit, so we feel pretty confident about this one. And who wouldn’t like the adventure of discovering a hidden treasure at the beach, in an empty lot or even in their own back yard? And with the deal we got just about anybody can afford to become an amateur treasure-hunter.

There are a whole bunch of other products we will be introducing this spring and summer, these are just a few off the top of my head. Stop at PulseTV.com now and then and see what’s new on our ‘New Stuff‘ and ‘Top Products‘ pages. With the number of items we’re adding you will probably find something new every day!

 

Vegas, baby! Vegas!

Several members of the PulseTV staff recently returned from the ASD Market Week in Las Vegas. The ASD Market Week is the most widespread trade show in the country. Every year the ASD brings in the widest variety of retail merchandise for the ultimate shopping experience. How could we pass that up?

So, in our case “What happens in Vegas stays in Vegas” does not apply. We will be populating PulseTV with more than 150 unique items that we picked up. From housewares and flashlights to gizmos and gadgets, we really hit the jackpot during this trip; and soon you will too!

New products are going up daily so be sure to checking in frequently.

CEO’s Lunch with a PulseTV.com Customer

Hello, my name is Jaffer Ali, co-founder and CEO of PulseTV.com. A couple of days ago I had a lunch meeting at the Housewares Show in Chicago. It was a great lunch with Rus Sarnoff, an industry veteran.

Before we got down to discussing business, he said, “Jaffer, I just have to tell you, my wife and I are REALLY fans of PulseTV.” I smiled and thought he was being polite. But he went on, “I have to say that you guys have the best customer service we have seen in a long time. I ordered a dashboard camera and it was defective. I called to return it and get another one, and everything was so simple. I sent in my unit, but forgot the SD card in the unit. I called and Brynn in your C.S. department actually tracked down the unit I sent in, retrieved the card and sent it back to me. That is customer service. And by the way, my wife buys all of your flashlights!”

That is an almost verbatim story about our customer service. I came back to the office and gave Brynn a high five for going above and beyond for our customers. It is always great to hear good things unexpectedly. Oh, the potato leek soup they served at lunch was awesome too!

–Jaffer Ali, CEO of PulseTV.com

 

The best insurance is a good Dash Cam

My 20 year-old daughter asked me to bring her one of our dashboard cameras.

“What do you need a dash cam for?” I asked.

“Are you kidding? Haven’t you seen all the dash cam footage of Russian meteor, plane crashes, murders…”

I squirmed a little. “No,” I said. “I’m not into pop-culture.”

“What does pop-culture have to do with dash cam footage?”

She then pulled out her phone, typed something really fast and pulled up a wide variety of dash cam footage. She showed me accidents, a shooting, two meteors and a drunk guy getting arrested.

“That’s all real life shot on a dashboard camera, Dad.”

“Ok, I’ll bring you one. What do you hope to capture on it?”

“Nothing interesting, I hope.”

Here are a few of the dash-cam videos we watched:

“We have to fail faster.”

The boss once said, ‘We have to fail faster.’ It sounds a little counter-intuitive for a business model when you first hear it. The purpose of a business is to succeed, not to fail. But in application it makes a certain kind of sense.

For an e-commerce company like PulseTV.com success means connecting our customers with products they want to buy. Not exactly an easy thing since the interest of buyers is notoriously fickle. I would hate to admit how much guess work actually goes into finding successful products. That is why it is important to fail and fail fast, because the successes, when they come, are what keep the customers happy and coming back.

And we have had more than our share failures. The hair highlighters are a great example. At a trade show somewhere one of our buyers found a vendor who was willing to sell us tubes of hair highlighter for practically the cost of the product. The highlighter was a water soluble coloring that you could brush into your hair to create accents and highlights, and then simply wash out with shampoo. Safe, simple and fun. We figured it would be huge with teenagers and younger people.

For the price the vendor was offering we committed to tens of thousands of units. And while the highlighters sold, they weren’t the hit we needed them to be to justify the huge purchase we made. We ended up with thousands of them. That is just one example of many.

But what pays for the failures are the successes. Like Smitty’s Glass Wax for example. It is not a very exciting or unusual product, just something you rub on eye glasses or glass screens to keep them from smudging or smearing, but the customers love it. I can’t even tell you how many units we have sold over the years. Sometimes we have trouble keeping it in stock.

Unfortunately it is impossible to differentiate between the hair highlighters from the glass wax when looking for new products. But we keep trying, and sometimes we fail and sometimes we succeed. But the customers know we are always looking to bring them products they need and want. And that is part of what keeps them coming to PulseTV.com.

The Evolution of an e-commerce Company

How many people have heard of PulseTV.com? As an e-commerce company it is not a giant, like Amazon or eBay, but it is remarkable in that it is one of the few companies that started in the wild and heady heyday of e-commerce, when almost anybody with a clever idea and their own website could become a paper millionaire, and survived the collapse of the “dot-com” bubble in the early 2000s.

So the real question is; how?

PulseTV.com was established in 1996 in the suburbs of Chicago, IL and began by selling videos via direct response television advertising. Since then the company has evolved into an e-commerce retailer, selling a wide variety of products including; DVDs, apparel, jewelry, personal accessories, toys, small electronics and housewares. Currently located in Tinley Park, IL, PulseTV.com has combined an expanding online retail presence with aggressive discounts and qualified, opt-in email marketing to stay competitive and continue to grow.

PulseTV.com has adapted to the online marketplace by constantly innovating. At one point the company hosted and distributed the largest catalog of email newsletters – or e-zines – on the Internet, with clients such as Microsoft, Intel and Dell. As Pulsetv’s e-commerce division grew, the company dramatically expanded its own online retail presence, attracting customers by constantly adding new products and offering large discounts on everyday products.

Most recently we have begun producing in-house videos, using demonstrations to supplement product descriptions and help our customers visualize how the products work. Our customers tell us they like the videos as it aides in making a buying decision, but they love the videos for giving them a sense of who’s behind the company they are buying from.

We’re glad to be here and excited that you’ve found us at www.pulsetv.com. Now head on over and check out what’s new.