Tag: Customer Service

You’ve Seen It On TV, PulseTV Has It For 1/2 The Price!

You Seen These Popular Products on TV!
But NEVER At These Discount!

The television stations have been filled with commercials for all kinds of products.

Did you know we carry so many of those? AND you’ll spend a fraction of the price from us… plus hassle-free returns and great customer service.

So let’s get right to all the deals!

BluTiger Seated Elliptical Machine
$199.99 SALE: $99.99
Sit while you get fit… at the lowest price ever!

Sharper Image Ultra Quiet CPAP Cleaner W/Travel Case
$99.99 SALE: $29.99
CPAP users will love how easy it is to finally and thoroughly clean their CPAP hoses.

PowerXL Steam Cleaner
$59.99 SALE: $29.99
Using this you won’t believe how easy it is to clean. It’s so satisfying to see the grit and grime disappear! Order soon as this will sell out.

Deluxe Solar-Powered Water Fountain
$19.99 SALE: $9.99 (or less)
Turn any ordinary outdoor water area into extraordinary. This won’t last long because of our super-low price!

Car Windshield Umbrella Buddy: Pop-Up Sunshade
$24.99 SALE: $11.99
The ultimate gift for people who park their car in the hot sun!

Deluxe Microderm Blemish and Pore Cleaning System
$49.99 SALE: $4.91
This isn’t a misprint, we are selling 200 of these for under $5… or if you want you can pay $50 at stores like Ultima!

Ultra-Bright Triple Panel Garage and Ceiling Light: 6000 Lumens
$49.99 SALE: $19.99
Is this the best garage light ever? The answer is YES! You’ll love it or your money back.

TASC Trio Makeup Sticks
$79.99 SALE: $29.97
Like Boom Sticks but at this low price! 2023 is the year of the “no-makeup” look let this amazing and affordable cosmetic line simplify and help you achieve this!

EZ Moves DIY Furniture Moving System
$45.99 SALE: $14.99
Even 80 year old grandma’s can lift and move heavy furniture with ease using this.

VISIT HERE for the insane deals that can’t be believed!

Did you know we carry many of the products you see sold on TV?
Even better is you can buy them from PulseTV.com for 1/2 the price!
Plus hassle-free returns and great customer service.

How to Make Homemade Sanitizer Wipes

How to Make Sanitizer Wipes
Visit our website for the how-to video!

A handy trick we’ve just learned is to take some hand sanitizer and create your very own DIY sanitizer wipes in just a few short steps! With Coronavirus (Covid-19) and quarantine/stay-at-home measures in place, it’s essential to sanitize your workspaces and homes.

We have been getting MANY calls from customers asking if our Purifize Hand Cleaner can disinfect surfaces. The short answer is absolutely YES. Because Purifize is 70% alcohol, it exceeds CDC minimum standards. You can certainly pour a bunch in your hands and then wipe it on whatever you want to sanitize – but that’s kinda weird isn’t it?

Here’s how to make your own wipes (Watch the How-To Video on Our Site):

  1. Cut paper towel roll to size for storing in a resealable container. Maybe you have an old container for sanitizer wipes that ran out – or you could use a big Ziplock bag.
  2. Put inside the container and pour enough Purifize to saturate the paper towels inside. Purifize isn’t as thick as some other goopy hand sanitizers like Purell, so it works a little easier to pour in.
  3. Keep sealed up until ready to use.

Use these wipes for those infrequent trips to the store (wipe down cart handles) gas pump handles, and doorknobs. Keep some in the glovebox or on your desk to remind you to keep clean!

Used in combination with frequent hand-washing with good quality soap, proper filtration masks, and social distancing – you’ll stay as safe as you can be.

Now we want to point out that due to its high alcohol content, it can be used safely on glass and plastic surfaces. We do not recommend it be used on wood as the alcohol disinfectant might strip the wood surface and polish (you can always test a small portion first and see how it goes from there).

Thanks again to our customers for such positive feedback in these trying times right now. We’re happy to be able to supply not only our customers, but first responders, hospitals, and other friends and families that need it.

We’re all in this together, – so hang in there!

The Customer Service That Cares

People contact customer service for various reasons: Questions about products, return policy, ordering, and so much more.

That’s why PulseTV‘s dedicated staff is always here to help you, plus we want to makes sure you have information at your finger tips through our site.

customerservice

You can reach our Customer Service team Mon – Fri , 8am to 5pm CST, in a several different ways:

EMAIL US: Create A Customer Service Ticket

CALL US: 800-711-1361  to leave a Voicemail and/or Answering service options after hours.

CHAT WITH US: Live Chat  [Online]

WRITE TO US:
PulseTV.com
7851 185th Street
Suite 106
Tinley Park, IL. 60477

On Our FAQ page you will find answers to questions such as:
•    Is Your Website Secure?
•    What Credit Cards Do You Accept?
•    Do You Take PayPal?
•    Can I Pay By Check Or Money Order?
•    Can I Place My Order By Phone?
•    Why Am I Being Charged Sales Tax?
•    How Does PulseTV Ship Its Orders?
•    What Is Your Privacy Policy?
•    I Completed My Order But Did Not Receive An Email Confirmation?
•    Why Did I Receive More Than 1 Email Confirmation?
•    What Is Your Return Policy?
•    What Do I Do If My Order Is Incomplete, Incorrect Or Damaged?
•    What Is This California Prop 65 All About?
•    What Are Your Shipping Charges?
•    Why Are Your Shipping & Handling Charges So High?
•    I Am Having Trouble Viewing Text In One Of Your Screens.
•    How Can I Unsubscribe From Receiving Emails From PulseTV?
•    Can I Buy 500 Or 1000 Of An Item?
•    How Can I Get Text Deals?
•    What If I Need Instructions Or More Help To Use A Product?
•    Where Can I Find Answers To Questions About A Specific Product?

If you have purchased a product from PulseTV and have questions on its use, assembly, and more, you may find the manual, and help, through our site’s Instruction Manual page.

Sometimes there are little tricks and tips we have learned about products not shown on MFG packaging or instructions. We try to put those on the product FAQ page, like our Handy Can Opener.

As you can see, PulseTV is always ready to help all of our customers no matter what the question or concern may be.

Vote For PulseTV!

We need your support! PulseTV is currently in the running for the 2020 FedEx Small Business Grant Contest… and your vote counts!

PulseTV is always working hard to meet customer needs. We offer a great experience and the right combination of service, value and products.


We pride ourselves on offering great products at great prices and use videos to explain and demonstrate the products. Our commitment to our customers, our employees and the community helps us stand out among the cluttered eCommerce sites. We’ve always had a passion for getting good product deals and sharing them. As a company we believe in giving back and are one of the main sponsors and participants for the Run for Your Life Safety 5K in our town.

Winning this grant would help PulseTV continue its 20 years of quality service to the most loyal customers across the world.

Please vote for us and share! Thank you, from all of us.

Three Cheers for Three Years!

We are proud to announce that PulseTV has made the Inc. 5000 list for fastest growing privately held companies in the US for the third year in a row.

CEO and Co-founder, Jaffer Ali graciously stated, “We are pleased with this recognition. It has taken us many years to tinker our way into our present business model. What we are most proud of is building a culture of caring that extends from our office to those people that continue to shop at our online store. At the end of the day, this is the real accomplishment of PulseTV.”

Everyone here at PulseTV not only takes great care is selecting products for our customers, but we offer customer service that goes above and beyond the call whenever help is needed.

We are extremely grateful to Inc. 5000 for the honor, to our staff for their dedication and to our customers for their wonderful support. Thank you!

CEO’s Lunch with a PulseTV.com Customer

Hello, my name is Jaffer Ali, co-founder and CEO of PulseTV.com. A couple of days ago I had a lunch meeting at the Housewares Show in Chicago. It was a great lunch with Rus Sarnoff, an industry veteran.

Before we got down to discussing business, he said, “Jaffer, I just have to tell you, my wife and I are REALLY fans of PulseTV.” I smiled and thought he was being polite. But he went on, “I have to say that you guys have the best customer service we have seen in a long time. I ordered a dashboard camera and it was defective. I called to return it and get another one, and everything was so simple. I sent in my unit, but forgot the SD card in the unit. I called and Brynn in your C.S. department actually tracked down the unit I sent in, retrieved the card and sent it back to me. That is customer service. And by the way, my wife buys all of your flashlights!”

That is an almost verbatim story about our customer service. I came back to the office and gave Brynn a high five for going above and beyond for our customers. It is always great to hear good things unexpectedly. Oh, the potato leek soup they served at lunch was awesome too!

–Jaffer Ali, CEO of PulseTV.com